Shipping policy

Shipping Information

Free Shipping ($79 or more)

We proudly ship within Australia! Orders are processed within 3 to 5 business days, and delivery typically takes an additional 3 to 7 business days, depending on your location. Please note that delivery times may be affected by holidays, natural disasters, or other unforeseen events.

Shipping fees apply to orders under $79 AUD, but enjoy FREE shipping on orders of $79 AUD or more!

Pre-Ordered or Back-Ordered Items

For orders containing pre-ordered or back-ordered items, we will ship available items immediately and dispatch the remaining items as soon as they are back in stock. If your order includes multiple items and you receive part of your shipment, don’t worry—your remaining items will follow shortly.

Order Tracking

You will receive a confirmation email and/or text message (if a mobile number is provided) with a tracking ID and a link to monitor your package. 
Please allow 1 to 3 business days for tracking information to become available.

Important Notes

Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the correct shipping address is entered at checkout. We process orders quickly, so there is a limited change window. If you believe you’ve entered an incorrect address, please contact us immediately.

Returns
By placing an order, you are responsible for the cost of return shipping. For more details, please review our [Refund Policy].

Lost/Stolen Packages
We are not responsible for lost or stolen packages. If tracking indicates that your package was delivered but you did not receive it, please contact your shipping carrier. For further assistance, feel free to reach out to us at  info@fureverlove.com.au.