Terms of service

Terms and Conditions

Overview

This website is operated by Furever Love. Throughout the site, the terms “we”, “us”, and “our” refer to Furever Love. Furever Love offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Section 1: General Conditions
  1. By agreeing to these Terms, you confirm that you are at least 18 years of age or have obtained parental/guardian consent to use this website.

  2. You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction.

  3. A breach or violation of these Terms will result in the immediate termination of your access to our services.

Section 2: Australian Consumer Law Compliance Our products and services comply with the Australian Consumer Law (ACL). You are entitled to:
  • A replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

  • Repairs or replacements for minor issues with goods. Nothing in these Terms limits your rights under ACL.

Section 3: Orders and Payments
  1. All prices are listed in Australian dollars (AUD) and include GST where applicable.

  2. Orders are subject to availability. We reserve the right to cancel or refuse orders at our discretion.

  3. Payment must be made in full before the order is dispatched. Secure payment methods are offered to ensure your details are protected.

Section 4: Shipping and Delivery
  1. We offer shipping within Australia only. Orders are processed within 3-5 business days and typically delivered within 3-7 business days after dispatch.

  2. Shipping fees apply to orders under $79 AUD. Free shipping is available for orders of $79 AUD or more.

  3. Delays caused by external factors such as holidays, natural disasters, or courier issues are beyond our control.

Section 5: Returns and Refunds
  1. We offer returns or exchanges for items in their original condition within 30 days of purchase, provided proof of purchase is presented.

  2. Refunds will be processed for faulty or damaged goods in compliance with ACL.

  3. To initiate a return, please contact us at info@fureverlove.com.au. Return shipping costs for change-of-mind purchases are the customer’s responsibility.

Section 6: Intellectual Property All content on this site, including text, images, logos, and graphics, is the property of Furever Love and is protected by copyright and trademark laws. You may not reproduce or redistribute this content without our express written consent.

Section 7: Liability and Disclaimer
  1. We take all reasonable steps to ensure the accuracy of information on our site. However, we do not guarantee that the information is error-free, complete, or current.

  2. To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or services.

  3. Your use of this site is at your own risk. Products are provided "as is" and "as available" unless otherwise specified.

Section 8: Privacy Policy Your use of this site is governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Section 9: Governing Law These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising under these Terms shall be resolved in an Australian court of competent jurisdiction.

Section 10: Changes to Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the updated Terms.

Contact Us For questions or concerns regarding these Terms, please contact us at Email: 

Thank you for choosing Furever Love.